State issued more than 21 million passports in each of the last two years, a record number. There are currently Still, the department has failed to keep its passport specialist workforce from falling. Consular affairs has, for example, increasingly relied on student interns to process passports.
While Consular Affairs conceded to the IG it has struggled to fill positions even after State lifted the hiring freeze last year, a department official said it is making progress.
The official said State has expanded hours at its National Passport Information Center and hopes to restore the processing time to its normal schedule by September. Department of State is committed to providing the highest levels of customer service, and we are issuing record numbers of passports to facilitate U.
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Department of State of the views or products contained therein. If you wish to remain on travel. Cancel GO. Afghanistan Related Calls:. Skip to main content. Gov Travel. Passports International Travel U. Stay Connected. Law Enforcement. About Us. MyTravelGov Reports and Statistics. Mission Safety. Passport Services consists of: 26 regional p assport agencies and centers open to the public The Charleston Passport Center n ot open to the public 1 Special Issuance Agency 2 passport printing centers The National Passport Information Center A network of thousands of public offices across the United States designated to accept passport applications Headquarters offices in Washington, DC We also issue passports for U.
Passport Statistics If you are interested in passport statistics, please visit our Passport Statistics page for information on: Passports issued each year, Valid passports in circulation, and Passports issued by state and territory. Service Standards Provide service in a courteous, professional manner Strive to meet your urgent travel needs The right to speak with management if you are not satisfied with the service you have received. Embassies and Consulates abroad on visa matters We interpret visa laws and regulations, and act as a point of contact for the public.
When to Contact Us vs. About Us The protection of U. See also: International Travel. Some of our primary functions include: Producing and maintaining country specific information about intercountry adoption; Issuing Adoption Notices and Adoption Alerts to inform prospective adoptive parents about developments in a country; Providing information about the adoption process to prospective adoptive parents, adoption service providers, and members of Congress; Working with U.
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A person may possess a valid regular fee tourist passport and a valid no-fee passport simultaneously. However, a person may not possess two no-fee passports simultaneously, except where the SIA has approved the exceptions. No-fee passports may be used as long as the position or status for which they were issued is maintained. Upon termination of such a position or status, the Passport Acceptance Agent must return the no-fee passports to the SIA within seven 7 calendar days after the passport has expired or after the employee has separated from the Department.
SIA typically destroys the passports; however, they may be canceled and returned for souvenir purposes upon the traveler's request. The SIA is the final determining authority for the issuance of diplomatic passports. Diplomatic passports with the proper justification can only be issued by the SIA in Washington.
Diplomatic passports may require additional processing time. Diplomatic passports for TDY assignments are issued based on the assignment or the high-level status held by the traveler ex: Secretary of Commerce. They are not issued based on the grade of the traveler. If the DOC traveler is issued a diplomatic passport, each dependent will typically receive a diplomatic passport.
Foreign countries may have additional visa requirements specific to diplomatic passport holders which may not apply to official passport holders. Prompt notification and timely submission of all passport documents are critical in effectively managing the process.
Form DS , U. Passport Application. If the employee never held a passport official or personal , or if the last passport issued to the employee was before the age of 16, they are to complete the online version of Form DS Upon completion, the form must be printed on single-sided paper.
The signature must be witnessed by a Passport Acceptance Agent. Application for a U. Passport or Registration, Form DS This application must be signed before and executed by a Passport Acceptance Agent employed by the Department of Commerce, or a local Clerk of the Court, or authorized postal employee;. Once the application is executed, the Passport Acceptance Agent must put the application, photographs, and other supporting documentation into a sealed envelope with the name of the traveler written on the outside.
The envelope must not be opened, or the seal broken in any way. Any applications executed outside of the TMD must be delivered in a sealed envelope and must contain all required documentation.
Passport Acceptance Agents will not be able to answer questions regarding the contents of the envelopes. Form DS, U. Passport Renewal Application for Eligible Individuals. The DS Form can be completed and signed in its entirety. Employees are not required to have it signed in the presence of a Passport Acceptance Agent. All supporting documentation provided with the official passport application will be returned upon issuance of the official passport by SIA.
If the traveler's official passport is lost or stolen while in the U. Upon completion of the Form DS, the traveler may reapply for a replacement passport. This process can be performed simultaneously. Note: DoS regards the loss of a passport as a serious matter. Lost and stolen passports are often used for fraudulent purposes. DOC travelers are advised to notify the TMD, or if abroad, the nearest American Embassy or Consulate, in writing if a passport has been lost or stolen.
If it was stolen, they should report the theft to the local police authority where the theft occurred. After reporting an official passport as lost or stolen, the passport is found, travelers should not attempt to use it.
Filing the Form DS invalidates the passport, and it cannot be used for travel. Anyone using a passport reported as lost or stolen on the Form DS may be detained when presenting the passport to Customs or Immigration personnel. Should the traveler locate an official passport previously reported as lost or stolen, they must immediately submit it to the TMD who will return it to the SIA for disposal.
In addition, the applicant must submit a completed DS, Statement Regarding Lost or Stolen Passport, detailing what happened to the previous passport. Brief notations such as "lost," "stolen," or "burned" are not sufficient. The employee must answer each question in as much detail as possible. DOC travelers are responsible for safeguarding their official passports while in their possession.
The DS Form must be used if the traveler is requesting a name change. You will need to complete Form DS within one year of the issuance date of your current valid passport. If the name change occurs after one year of the issuance of your most recent passport date, you must submit Form DS The application must be supported with sufficient documentation, such as a certified court order, marriage certificate, or other satisfactory evidence to support a name change.
The Supervisor or Administrative Officer must send an e-mail to request an appointment. Bureaus may have their own protocol for obtaining photos, and travelers should be directed to the bureau POC to determine the requirements for obtaining photos.
Some embassies require visa or passport photos in size. Please check the specific embassy requirements to determine the size of photo needed for that country. Use of the tourist passport when traveling in an official capacity misrepresents the true purpose for which the traveler has entered the country.
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